Vision
To be distinguished as a reference organisation, innovative and competitive for the commerce and services sectors.
Mission
- To contribute to the development and upgrading of the commerce and services sectors, at national level;
- To carry out vocational education and training for young people and people in the labour market;
- To promote studies and projects aiming to develop:
- Innovative contents, methodologies and tools to support vocational education and training and indicators for the sectors characterisation.
Values
- Orientation to the internal and external clients;
- Loyalty in the interpersonal relationships;
- Ethics, team spirit, innovation and creativity;
- Flexibility and adaptation to changes.
Portuguese